STRUTZ FAQ — Everything You Didn’t Know You Needed to Know About Your Nuts

What is Strutz made of?

Our premium fabric is StrutzSkin™ — a blend of 95% MicroModal / 5% Spandex. Ultra-soft, breathable, moisture-wicking, and adventure-ready.

What makes Strutz different?

StrutzSkin™ keeps you cool and dry while the Acorn Pouch™ gives your boys a comfy hammock. No chafing. No swamp. No sad nuts.

When will my order ship?

Orders placed before noon (Mon–Fri) ship the same day. Orders after noon or on weekends ship the next business day.

How long will it take to get my order?

Most U.S. orders arrive in 3–5 business days. You’ll get tracking as soon as it ships.

Do you offer bundle discounts?

• 2 pairs = 10% off
• 3 pairs = 15% off
• 4 pairs = 20% off
• 5+ pairs = 25% off

Do you offer subscriptions?

Yes. Subscribers get 30% off each pair, free shipping every month, and can pause or cancel anytime.

Can I change or cancel my subscription?

Totally. Pause, skip, or cancel anytime in your account dashboard.

How do I manage my subscription or account?

Log into your Strutz account to update shipping/billing, adjust frequency, add/remove items, or pause/cancel.

Do you offer returns or exchanges?

If your Strutz don’t fit or feel right, we’ll make it right with an exchange or refund. Email matt@shopstrutz.com.

Where can I reach customer support?

Email matt@shopstrutz.com. We’re real humans and typically reply within 24 hours (Mon–Fri).

Are Strutz good for outdoor activities?

Absolutely — built for hiking, biking, camping, sweating, lounging, and everything in between.

How should I wash my Strutz?

Machine wash cold, tumble dry low. No bleach, no ironing. Treat ’em nice and they’ll stay soft and strong.

Do you offer gift cards?

Coming soon!